Borrowers to be identified as per VOI standards The Verification of Identity (VOI) is the verification of a Borrowers identity to be completed by the Broker or a third party Bluestone is aligned to (NextGen ID, Auspost & IDyou). To verify the Borrower we will generally require a minimum of 1 photo identification as well as 2 other forms of ID as per our guidelines. Bluestone has an obligation to take reasonable steps to verify the identity of each mortgagor (Person being identified) before the signing of the mortgage.
Acceptable ID
There are strict rules regarding the documents required for the VOI and are listed below.
Birth Certificate
Drivers licence
Australian Passport (no more than 2 years out of date)
Foreign passport – must be in date
Medicare card
Marriage Certificate (from Births death and marriage only)
Citizenship certificate or descendants certificate
Change of name
Government-issued ID
Citizenship certificate where the applicant is a child and on their parent citizenship certificate
Pension Card
Unacceptable ID
Ceremonious Marriage Certificates (Not Births death & marriage version)